Return Policy
Only full priced items may be returned. All returns must be mailed within 14 days of receipt of package. 

To be eligible for a return, items must be unworn and in new condition. All items must be shipped back in the original packaging. To complete your return, we require a receipt or proof of purchase. 

Any item that is returned more than 14 days after delivery will not be accepted. 

Once your return is received and inspected, you will receive an email notifying you of approval or rejection of your refund. If approved, a refund will be issued in the original form of payment.

For status of a refund, please contact us at 

Sale Items
Only full priced items may be returned.

We only replace items if they are defective or damaged. If you received a damaged item, please email us at 

Return Label
To return your item please email to request a shipping label. 

CROSBY by Mollie Burch cannot guarantee that your package will not be lost or damaged by the shipping service. 

Transit Time
At this time, CROSBY offers both standard (3-5 days) and 2-day shipping options. Any 2-day shipping requests sent after 1 pm EST will be shipped the following day. 

If you have further questions, please email us at